How to File a Claim With Auto Club Insurance (AAA)

Do you have AAA insurance and were recently in an accident? AAA is one of the largest insurers in California and really anywhere else. Between their insurance and their roadside assistance, they have provided services to drivers over many years. However, if you are injured in an accident, whether they’re your insurance provider or the insurance provider of the party that struck you, you deserve to have someone on your side, fighting for you. Belal Hamideh, a car accident attorney in California, can be exactly that. 

If the other side has AAA, know that they are a formidable opponent, with the best in resources, attorneys, and more, all at their disposal to keep you from receiving the compensation you should receive. Belal Hamideh and the rest of the team here offer free case evaluations. During this, we’ll discuss your case, your situation, and how we may be able to help you. 


Contact AAA After an Accident if They’re Your Insurance Provider 

If you are in an accident and have AAA insurance, contact them within 24 hours of your accident. You can do so through their online service, app, or by calling (800) 922-8228.  However, they are not the first party you should contact after an accident. 

Contacting law enforcement and getting medical attention should be your top two priorities in the wake of an accident. The former can provide you with a police report which will be very helpful to your case. The latter can examine comprehensively, determining the extent to which you were injured and how you can best be treated. Hopefully, you suffered no injuries whatsoever, but, if you did, medical professionals can find injuries (such as internal ones and others) that may not have revealed themselves until much later. 

While at the accident scene, be sure to get the other party’s name, phone number, insurance provider, insurance number, license plate, and so forth. This conversation should be cordial but it should also be “to the point” so to speak. There is nothing to be gained by speculating, guessing, and so forth. Never say something that could be taken as an admission of fault, even backhandedly. 

Once you have done all of the above, then contact your insurance provider (in this case, AAA). You can contact us as well as for a free case evaluation so that we can see exactly how we can help you to recover maximum compensation. 


What to Say When Talking to AAA Insurance If They’re Your Provider 

When you’re talking to someone at AAA, you want to be direct and “to the point” here as well. Stick to the facts of what happened with your accident. Just as when you were talking to the other party involved in the crash, there is no need to speculate, to guess, to estimate, or anything of that nature. Those words can only weaken your case. Tell them what happened and only what happened. 

It is unlikely but they very well may ask you for a recorded statement. We do not recommend providing one unless it is absolutely necessary. Again, there is nothing to be gained here for you, the injured party. This is one more reason that we encourage those injured in an accident to reach out to us. When we take your case, we can deal with the insurance companies on your behalf. As such, once you’ve completed medical treatment, we can and will provide all pertinent injury and accident information in the settlement demand. 


What to Do If AAA is the Other Driver’s Insurance Provider 

Never, under any circumstances, provide a recorded statement to the other party’s insurance company. As you contact your insurance company after the accident, you can rest assured that the other party, the one that very well may be at fault (or more at fault) for your accident, has done so as well. 

If their insurance provider is AAA, then you know that AAA is at work investigating your claim, determining what really happened and how they can best help the other party, the person that they insure. That’s their priority. Not you. In fact, their best-case scenario is to prove that you (or any party other than the person they insure) are responsible for your accident and your injuries. That way, they don’t have to pay the compensation they should or even any compensation at all. 

Our goal, then, is to keep that from happening. We represent our clients against the insurance companies. It’s our job to help them to recover as much compensation as possible. As we don’t get paid unless we win for our clients, we have every incentive in the world to represent them as aggressively as possible. 


What to Do If the Other Driver Doesn’t Have Enough Insurance or Any 

Despite the law in California being that you cannot legally drive your vehicle on the road without insurance, people still do it. Unfortunately, when they’re in accidents, it can cause a real conundrum. That said, if you’re injured in an accident involving an uninsured or underinsured driver, you can still recover compensation. 

The difference in this from a case where you’re hurt by an insured driver is that your compensation will come from your insurance company (and not that of the party who hit you/was responsible for the accident). So, if you’re injured in an accident like this, you should contact your insurance company which, in this case, is AAA. Many drivers have uninsured and/or underinsured driver protection. 

That said, in this scenario, AAA may make it difficult for you to receive the compensation that you deserve. They don’t want to have to pay, particularly if they feel like they can find a way out of it. Here, too, we can help. Should AAA prolong the process, deny your claim, or do anything else to keep you from the compensation you deserve, we very well may be able to help. 


Experienced Car Accident Attorney in California to Fight for You  

It’s natural to feel alone, like you’re on your own after you’re injured in an accident, even if you’re surrounded by those who lovingly support you. This feeling can be exacerbated when you’re going up against an enormous insurance company such as AAA. Belal and the rest of the team here can help. 

Following a free case evaluation, we can take your case and immediately get right to work putting together the best, most compelling case on your behalf. From there, we can represent you as aggressively as possible, negotiating with AAA on your behalf to get you your maximum compensation. Most cases are settled through negotiation but, if we have to take them to court, we’re more than happy to do that for our clients. 

For a free case evaluation, message us through our site or give us a call.